Saturday, September 22, 2007
There's this chinese saying of people who have nothing better to do on saterday afternoon:Chi Bao Fan,Mei Shi Zhuo.
The reason i am typing all these is due to the following conversation i had a while ago:
Me: Hi good afternoon Lotus Group.
Pest A: Hi good afternoon, is this the office for Amalfi the Pizza Place restaurant.
Me: Yes.
Pest A: I would like to book a reservation at 4pm later. I call the outlet and no one pick up.
Me: The outlet operates from 3pm onwards. How may i assists u?
Pest A: Ok. My 10% voucher(Lotus group voucher) is out of shape,(tt's what i heard at first).
Me: Oh okay. You still can use the voucher as long as the print out have our restaurant Name.
Pest A: No. I mean my printer is down. I can't print out the voucher.
Me: Oh, i am so sorry. In that case, you can come down another day when u have the voucher printed out.
Pest A: No i want to dine today..and i want the discount(he didn't say tt literally but his words meant it)
Me: I understand. But it's our Company Policy to give discount upon the voucher.
Pest A: But i can't print it out. What is your name and your position in the company.
Me: Cindy here. I do not wish to drift away from the topic. Do you have any American Express or Citi Bank Credit Card? With these cards you can have an 15% discount without using the voucher.
Pest A: Oh..(Pauses) But i don't want to use my credit card. I want to pay in Cash. In that case, u all are losing a customer of lunch at $150 and i won't frequent your restaurant.
Me: (in mind:"BigDeal!as if yr $150 is a lot") I am sorry but we have to follow our Company Policy.
Pest A: Let me tell you. If i were your boss, i would tell the outlet manager that there would be a customer by the name of so & so, he can't print out his voucher, can u give him 10% discount?"
Me: Everyone handle things differently.
Pest A: Alright. Let me tell you i am NOT going to your restaurant(he repeats this line more then once throughout the conversation). Thank you Cindyand have a good day, and i would e-mail this to your boss.
He then hang up the phone.
Darnz.. what a irritating person. Don't he have better things to do on a Saterday afternoon?!He don have a date then go and sleep or watch Tv la, what for make a silly call and talk all sort of nounsense and to write an e-mail to complain. The Lamest answer of his is to tell me he don't want the credit card discount of 15% and instead want to pay in cash with the voucher 10% discount. and what is 10% off to his $150 dinner?It's just a deduction of $15?!!
If i were to analyse this out. If he is willing to spend a 3 digit figure on a lunch/dinner, that means he is either the average guy who either struck lottery or got a pay rise. If not, his income would be more then any average person..just with a certain fact that he would carry cash of $150 & above in his wallet.
And if he belongs to the latter, why on earth is he making a big fuss over a $15 deduction?! Being the theory that the rich tends to be more of a Miser?
Secondly, i don believe he is going to dine alone in the first place..eating $150 worth of Pizzas and pastas would make any average Joe vomit?! If he is not dining alone, can't he ask his friend or gf to help print out the voucher instead?! Unless there is SUch a coincidence that his surrounding friends have their printer down too simply because they bought it together at a fair...
If he has the brains to argue it out with me,can't he have any other alternatives?! He doesn't seems to be a dumb fellow given that his english is rather good not broken.
Some people are just so stubborn & ridiculous. If i were to say yes from the start and do what he says a boss would usually do and to truely believe that his printer was spoilt or take pity because he so desperately wants to dine at Amalfi, wouldn't that make me a fool?!
Some people are just so full of themselves that they never put themselves in others shoes. Would he have say Yes if tt Pest was in my shoes?!
Basically under the following situations,would i have agree to a 10% discount without a voucher:
1. He bring his spoilt printer down to Amalfi.
2. He's a nice guy who sounds he's pleading with me for the discount.
3. He decides to write an e-mail to me,taking a picture of his spoilt printer and writing a 10,000 words essay as to why he really need the 10% discount.
4. He cries over the phone when i say No.
5. for once,seriously.. He is a foreigner who just came Singapore, heard about our Restaurant but have no chance to obtain a Printer but saw the discount while he was surfing in his Hotel. In such a case, i would ask him to come down to Amafi and pass him our 10% discount card to him personally.
Alrightz.. got to get back to work once againz and awaits as to see what's going to happen on Monday and instead of being afriad that boss would scold me off i am rather eager to see the e-mail he writes and how ridiculous would that e-mail be.
A good laugh on a Monday morning would be good to get rid of the Bluey Monday... keke.
Saturday, September 15, 2007
Just got confirmed and Praise God that upon confirmation there's an increase in my salary.. neverthless, will still continue to work in Grill.
Hmm.. work has become sort of a routine, my designation still doesn't fit my work load which is rather frustrating.
Have been asking the accountant to teach me to use the accounting software but to no avail..her time are precious and thus no time to waste to teach me.. =(
Guess this should have happened since she is a freelance accountant and she just come in as and when to finish her own work and afterwhich moves on to other companies.
Could only hope and wish my persistence to learn will make her give in soonz.
Yesterday was a rather sian day..
In the Employment contract, one of the benefits state that lunch will be provided however problems seems to arise due to it.
A certain manager of the outlet had complained that the office people are having a full set meal-
consists of Salad to Main meal to desert.It was only Colleague A have salad for lunch and me having Spagetti and our desert which is one scoop of ice-cream which we have once in long while.
To tt Manager, such a lunch is increasing cost for the company..
Which is simply a misconception.
what a retarded comment and decision..how much can he save just by cooking one less spaghetti per day!! and plus he himself is spending on unnecessary stuffs.
sighz.. to make it worse.
We were asked to have our lunch at another outlet which is Asian cusines.. The first few days were alright until i learnt from one of the chef that the main chef had asked him not to cook anything from the Menu for us, we just have to eat whatever they cook. sighz.. Not as if we would have request for any lobster or crabz..Grr..
It was really frustrating..
Sighz.. humans are self-centred. They only care about their ownself and do anything to make the boss like them and basically make decisions without thinking of others.
Phewz...
End of complain..
Any more complaining will make me old and angry for no reason and can't change anything.
Meanwhile, just gonna have my lunch back at the first outlet having their staff meal.
Gonna get back to work and i have no worries to post this out since no names were mentioned and plus my offical working hour is 4 hours.. 2pm to 6pm..
Which employee doesn't want to feel appreciated.
Sunday, September 09, 2007
Inspiring Man of God
To my cg members who are reading this, the reason i was so quiet at lunch is because i was basically self-reflecting and thinking back of today's message.
The Preacher that preach today is Nick Vujicic, a man born without limbs. When the video was shown of his young time and how he live his life.. i was moved to tears. In the video, despite his disabilities, he swims, do fishing, play golf and ride horses.
When he appeared on stage just now, i was amazed. Here is a man who appeared on stage with the brightest smile..
He is simply so independent and unlike many others getting so upset by our limitation and weakness.. he can even make jokes out of his disabilities.
He went on to share on about his life story.. how he faced harsh critism and people making fun of him..he had went to a mainstream school to study, one can imagine the stares he faces studying with all the normal students.
Like any ordinary humans, he was once depressed and had a constant struggle of questioning God..
I once too..had many questions to ask God..
y was i born in this family?
y can't he create me pretty?
y am i still single?
y do i have to go thru so many bad times and circumstances?
does anyone know & understand what i feel and been thru?
and many many more..
There was even this thought to end my life straight away before..
When he say he understand all these depressing thoughts and questions we ask ourselves. i am convinced he does.
After seeing him, seriously i have no more questions to ask God..
But here are some questions that have an answer:
Can anyone stand strong despite falling down countless times?
Can anyone still smile and constantly thank God for all things even when everything goes wrong?
Can anyone be confident when he feel that he is the odd one out in the crowd?
Can anyone live life to the fullest when u feel so limited?
Can anyone love his or her life and herself if she can't change her bad circumstances?
Can anyone be a motivation to the people?
Before i meet him, i guess my answer is maybe..
but after meeting him.. the answer is a definite Yes!
Cause Nick has been there, done that..
He is my hero.. he thank God that with his disabilities he is a living miracle to give hope to others that life is worth living no matter what happen.
His Testimony shows to christian that God is real and has the best Plans for us.
I am convicted of my never ending complain about my disstisfaction of my life.. instead of complaining of what i don't have.
I learnt i got to be thankful to what i have right now.
the next time i get upset about myself, he is my inspiration to be strong again.
Pictures speaks louder then words.. i have posted some videos about this inspiring man.
One really got to live Life to the fullest..
http://www.youtube.com/watch?v=0DxlJWJ_WfA
I cried watching the first video.. i have to repeat that he is really independent and strong.. he doesn't believe his disabilities short change him of being able to do things that normal people do.
Now Try putting yourself in his shoes...
http://www.youtube.com/watch?v=4LtCrlXdd2E
the second video narrates of how his parents reacted when he was born & the questions he asked..
he indeed is a inspiring man..